Every piece of the receptionist, in plain English.
KlevaDesk picks up the phone, replies to texts, decides who reaches you directly, and never books on your calendar without you. Here’s what each piece actually does.
Answers every call.
A real-time voice agent answers your business line the moment it rings — in under three seconds, around the clock. It knows your services, your hours, your pricing, and how you talk to customers.
- Real-time, low-latency voice powered by Twilio.
- Recognizes returning callers from their phone number.
- Identifies itself as an AI on behalf of your business.
- Multilingual support on the roadmap — English at launch.
Live call view
Dashboard screenshot — voice agent answering a call
Replies to every text.
When a customer texts your number, KlevaDesk responds with service info, pricing, hours, and availability — conversationally, not from a canned script. Carrier-compliant from day one.
- Conversational SMS replies, not keyword macros.
- Post-verbal-consent texting — carrier-compliant out of the box.
- STOP and HELP keywords honored automatically.
- Every thread visible to you, in plain text.
Inbox view
Dashboard screenshot — SMS conversation with a customer
Smart call routing.
Your spouse calling? Straight to your cell. Your linen vendor? Take a message. Everyone else? Hand the line to the AI. Per-caller rules you set once and forget.
- Per-caller rules: forward, take-message, AI, or block.
- Trusted-contact list separates personal from business.
- Voicemail-style transcripts for the calls you don’t take.
- Change a rule on your phone in three taps.
Routing rules
Dashboard screenshot — per-contact routing settings
Owner-mediated bookings.
The agent never writes to your calendar on its own. When a real booking surfaces, you get a notification with the details — confirm with one tap, or let the agent come back to the customer with a different time.
- Booking intent surfaces as a tappable notification — SMS or Telegram.
- See the service, the time slot, and the caller before you confirm.
- One tap confirms; the agent closes the loop with the customer.
- No calendar surprises. No double-bookings.
Booking confirmation
Dashboard screenshot — booking-intent notification
Learns from your website in seconds.
Paste your website URL during signup. KlevaDesk reads it and pulls out services, prices, hours, locations, booking links, and policies. Your agent is trained on what your callers actually ask about — no spreadsheets, no schemas, no developer.
- One URL extracts services, prices, hours, locations, and booking links.
- Edit any extracted field in plain English — your wording wins.
- Re-scan when prices or hours change; updates apply on the next call.
- Corrections from real conversations feed back in automatically.
Knowledge editor
Dashboard screenshot — website-scrape + plain-English editor
Try every feature, free during early access.
No card required. We onboard you ourselves. You shape what gets built next.